Our motto is:

Orders can be placed Monday through Friday 10:00 AM to 6:00 PM via phone, 24 hour fax number or email.

Office numbers: Toll Free(800) 932-0990 or Main number (718) 937-2771

Fax number: (718) 937-2334

E-mail: Mail@PFSNY.COM

Shipping

All orders received before 3:00 PM will be shipped the same day. P.F.S. will not back order any merchandise. Items not in stock at the time of shipping that are requested to be shipped when available, will be considered a new order. Free shipping is available if freight requirements are met (please call). To avoid mishandling of merchandise by carriers, palletized shipping is available. If the shipment does not arrive by the expected delivery date, please notify us promptly so that proper measures can be taken. P.F.S. is not responsible or liable for delays caused by the carrier, manufacturers or any other reason.

All orders must be paid by credit card or certified check until an account application has been completely filled out and approved. Please allow up to 3 days for processing. Purchaser agrees to pay 1.5% monthly finance charge on late payments plus all fees in case of collection. There will be a $25.00 service charge for returned checks regardless of the amount.

Prices are subject to change without notice due to the market conditions, so please call for updated prices and or your invoice total when ordering. We are not responsible for typographical errors on our catalog or any other print or electronic advertisements.

Every item is inspected carefully prior to shipping. If you receive any damaged or re-taped packages, you must inform the carrier upon receipt of the shipment and note the damages when you sign for the shipment. This will enable us to put in a claim with the carrier. In order for us to take back any damaged or incorrect items, your claim must be made within (2) days of receipt of the merchandise. You must call us for a Return Authorization Number (RA #) before returning any merchandise. Any package sent to us without a valid RA # noted on the package will not receive any credit. Any returned item must be in its original packaging. All refused or returns are subject to a 15% restocking fee plus the shipping & handling charges paid by P.FS. No return or exchange on special orders. No return or exchange on date sensitive goods (Film & Paper etc.) after 14 days.

Equipment and Special Orders

Cancellation of orders or portions thereof will not be accepted after orders are placed for any equipment or special order items.

Other Terms and Conditions

Title to all merchandise purchased from us remains ours until fully paid for. The acceptance by us of notes or other commercial paper made by the purchaser or third parties and/or the institution of suit and entry of judgment thereon shall not divest us of such title until said notes, paper and/or judgment have been fully paid. All credits for payments by check or note are subject to collection.

No warranty of merchantability of fitness, and no other warranties or representations, expressed or implied, are made by us with respect to any merchandise. We shall not be responsible for any labor charges or consequential damages due to the defects therein.Our sole responsibility shall be to honor the manufacturer's warranty, if any is furnished, with respect to the defective merchandise, provided that written notice shall be given to us within the manufacturer's warranty period. All verbal statements, representations and promises are merged herein

Failure of the seller to object to provisions contained in customers purchase order or other communications shall not be deemed a waiver of the terms or conditions hereof nor acceptance of such provisions.

The purchaser will be responsible for any legal ramifications if they fail to notify P.F.S. in writing of any changes in their company structure such as ownership, name, Tax ID number & etc.